Posted in Book promotion, Social Media

When book promotion gets annoying

tweet loudlyIt was many years ago. My husband was on a television show that was, at that time, Canada’s answer to Oprah in the days when Oprah was still that kind of daytime talk show where the on-stage panel was deliberately provocative and the audience was stacked with people representing the points of view that were most likely to cause controversy. I know because I was sitting in that studio audience. The topic was sex with your doctor. Couldn’t get much more provocative, could it?

My husband, then chairing the Ethics Committee of the Canadian Medical Association, was representing the medical profession;  one of the other panelists, a patient who had evidently had a long-term, in-office liaison with her family doctor, was in disguise (because that’s the way these TV shows rolled in those days); the third member was a psychiatrist from California. He had written a book. He wasn’t going to let anyone forget it.  No sir.  If we heard the title once, we heard it practically every time he exhaled.  It was a fundamental lesson in book promotion for us self-effacing Canadians, and one that we would often laugh about in the intervening years when we co-authored four consumer health books.  That lesson was so basic and so fundamental and so necessary for authors to understand. 

Your potential readers cannot read a book that they do not know about and cannot find.

It’s that simple, but as we fast-forward to 2015 and beyond, it becomes clear that this simple, fundamental truth about book promotion is no longer so simple in its execution.  Back when we first learned it, there were few ways to get the name of your book in front of potential readers.  Being on television was a coveted one.  That’s why good publicists were so important.

The first time I was taken on a book tour across Canada, I was thrilled.  I was picked up at the airports by publicists and driven to interviews: television talk shows, radio station interviews and call-in shows, press interviews.  It was such fun, but to tell you the truth, had only limited success in reaching the right audience. [You can read about it at The fun of an author tour]  Those were the days when I was still writing those consumer health books, and was considered something of an expert.  This is still an important entrée into media coverage even today, but things are a lot more complicated.  As a result, I’ve come to observe that there is perhaps a line over which authors can cross when book promotion is nothing short of annoying to those of us on the receiving end.  I mean, how many times can you be bombarded by tweets and posts that scream, “Buy my book!” before you get so annoyed you click ‘unfollow.’  And are these authors really doing themselves any favors?  I think not, but I know who is benefiting: all of those thousands of sites and companies who will sell you their services to tweet your book all over the place.

I am often followed on Twitter by book tweeting services who, I guess, expect me to follow them back.  I always look at profiles before I do that and if a new follower is following 25,000 accounts, I NEVER follow back.  No one monitoring that feed would ever see a single one of my puny little tweets in the first place.  In the second place, I will then be bombarded by those thousands of automated tweets they put out every minute of every day shouting at me to buy books.  And in the third place, and this is the kicker, they will then stop following me anyway. What they really want is for me to follow them.  Without thousands of followers, they nave nothing to sell to those authors desperate for book tweets. follow me

Ever wonder where your followers go?  Well, you may find that if you don’t follow back, you’ll be dropped. Those new followers are more interested in their new followers than in what you have to offer on Twitter.What they really want is for us to follow them.  Without thousands of followers, they nave nothing to sell to those authors desperate for book tweets.

So, now I come to the end of my rant and bring myself back on topic and to that fundamental truth that has not changed.  Your potential new readers will never become real readers if they can’t find your book.  I just hope that we all recognize that there does come a time when enough is enough.  Just as that psychiatrist plugged his book at every available opportunity on television: after a while it was just annoying.

Posted in Ethics, Publishing, Self-Publishing

Barter, buy or blackmail: The ethics of book reviews

five star 2It matters not whether one of the “big” publishers puts out your book, whether your great-aunt with a penchant for publishing edits and distributes it for you from the trunk of her car, or you publish it electronically all by yourself, if you want people to read your book, you’ll probably want book reviews.

Book reviews, and the concomitant moaning that goes on in writers’ circles about reviewers, has a long and storied history. According to Jane Hu, the term book review first appeared in 1861, but the notion of the review or “criticism” (after all, those who write reviews of books or movies have traditionally been referred to as “critics”) goes back as far as 1661 in Paris.[1]

As Sarah Fay, writing in The Atlantic has said, throughout history book review writers, “seem to delight in publishing manifestos that outline the book review’s shortcomings and inadequacies.”[2] She went on to suggest that book reviews have been criticized as reeking of “mediocrity, elitism, nepotism or all three,” and further that they lack intelligence.  In the current Wild, Wild West world of digital publishing, it has never been truer.  And although as Hu says, “Most often, dissatisfaction with the state of book reviewing has come not from the readers who are the reviewers’ intended audience, but from writers who have felt their work mishandled, unjustly ignored, or cruelly misunderstood,”[3] this too has changed.  Discontent with the reviews is now springing from readers – like me.

Although traditional book reviewers – those who through history largely worked for magazines and newspapers – have been criticized for their overall general meanness, today’s book reviewers seem to have the opposite problem.  According to Amazon, the majority of book reviews are in the four-and-a-half to five out of five range.  How is it possible that so many books are truly worthy of five stars?  Well, they’re not.

Earlier this month, Amazon filed a law suit against four web sites that they believe are producing fraudulent book reviews.  According to a report in Entrepreneur, “The suit alleges that fabricated 4- and 5-star product appraisals dilute Amazon’s brand and negatively impact sellers on its site who don’t subvert the system by paying for fraudulent reviews.”[4]  It is this notion of the fraudulent (read: paid-for) book review that incenses me the most.five star 1

The companies in question just might be ones with whom you have dealt, but I hope not.  It seems that Amazon and its readership are no longer going to stand still and accept that so many books can possibly be as good as they appear to be. But the lack of integrity demonstrated by buying book reviews is only one of the loathsome ways that writers these days (self and traditionally published, mind you) are procuring deceitful reviews.

A writer recently related a story about being approached to do a review.  When the honest review was completed, the writer was informed in no uncertain terms, that anything less than a five-star report would result in one-star reports being posted for her books.  Clearly, no honest review could be forthcoming.

Then there are the writers who approach you with the offer to provide your book with a terrific review – in exchange for one for their books.  Honest?  I think not.

Who suffers in all of this wrong-minded marketing?  The readers.  I can hear writers out there now telling me that readers will, in the end make the decisions.  The problem with that line of thinking is that it smacks of a very utilitarian approach to ethics (i.e. the end justifies the means – in this case, very clearly, they are saying that lying up front is okay if they make a sale.  I beg to disagree), and it fails to recognize that readers will already have purchased god-awful books, spending hard-earned money on crap that could have been avoided if honesty had been forthcoming.

Although I recognize that great reviews are terrific for marketing books, why are so many people afraid of honest reviews?  The reason is probably related to the fact that most people don’t write as well as they think they do (if you haven’t been exposed to this truth, read William Zinsser’s On Writing Well immediately), aren’t interested in hearing negative criticism, or don’t care.  The latter care only that you buy their book and quality be damned.  Maybe readers aren’t going to take it anymore.  Bravo Amazon.

[1] Jane Hu. 2012.  A Short History Of Book Reviewing’s Long Decline. The Awl online. http://www.theawl.com/2012/06/book-reviewings-long-decline

[2] Sarah Fay. 2012. Book Reviews: A Tortured History.  The Atlantic online. http://www.theatlantic.com/entertainment/archive/2012/04/book-reviews-a-tortured-history/256301/

[3] Jane Hu.

[4] Kim Lachance Shandrow.  April 10, 2015. Amazon Sues Alleged Sellers of Bogus 5-Star Product Reviews. Entrepreneur. http://www.entrepreneur.com/article/244950

Posted in Book promotion, Self-Publishing

Who will buy your book?

Someday I hope to write a book where the royalties will pay for the copies I give away. — Clarence Darrow

freeOh how I empathize with Clarence Darrow.  I cannot tell you how many books I’ve given away over the years, and these days of the hideous deluge of ‘free’ eBooks as promotional tools makes the problem even worse.  I often wonder how many of other writers’ relatives and friends actually buy their books.

My family, for example, largely feels that they are entitled to receive free copies of my books.  Well, with the most recent one, I decided that this wasn’t going to happen anymore.  Even my 91-year old mother didn’t get a copy (to be fair, I really didn’t really want her to read it – to much *sex*).  The only family member who actually received a hard copy (and that was after he downloaded and paid for an e-book) was my 25-year old son who was one of my final editors.  His keen eye and firm grasp of the English language made him an ideal beta reader for which I paid him.  The least I could do was to give him a copy of the book when he was home from London last weekend.

Should I give it away?
Should I give it away?

Then there are all those other copies we give away.  And this refers equally to my books (and your books) published by traditional publishers and the self-published ones.  These are the review copies.

There is little doubt that review copies are important, however, it can get out of hand.  In addition it seems to me these days that we need to be vigilant that a so-called reviewer does not feel obligated to be a bit less critical of a book that he or she has received gratis.  (Although some bloggers seem to think that a free book might end up as a more critical review.  Not sure why.)

When I wrote the piece When is a book review not a book review? I was thinking about these kinds of issues.  So, we need to consider carefully how many books we give away for free in the hope of acquiring a positive review.

And then there are those free book giveaways that started this rant.  There is little doubt that giving books away can help you to accrue new readers: sometimes, readers who would otherwise pass over your books might try them and like them, then return to buy future offerings.  So that seems like a good investment in marketing.  We need to be very mindful, however, that if as writers we don’t value our work, we can hardly expect others to value it either.  In fact, many readers are just as likely to troll the online bookstores seeking only free books, never returning to your work when the book is not free.  There is no actual hard data on either of these situations although you’ll find plenty of anecdotal stories extolling the virtues of giving away your work.

It would be my greatest wish that writers value their work.  I often wonder if writers who don’t value their work know in their hearts that it isn’t really that good.  There is a difference, however, between the writing a book specifically for yourself and to give away to others, and one you hope to sell.  This is the kind of book you may write simply hoping that a few others might benefit from it in one way or another.

It is quite a different matter to work hard on a piece of writing that you hope readers, unknown to you at this point, will buy, read and appreciate.  This is the kind of work that we have to stop giving away so freely.

So, fellow writers, keep a very careful count of how many copies of your work you give away and the return on that investment.  I’d love to know how it has worked for you.  Perhaps we can build a database of information.  There are marketing reasons to give your work away, but that needs to be balanced by a sense of value.  Tread carefully.

It might be worth remembering what Jules Renard once wrote:

Writing is the only profession where no one considers you ridiculous if you earn no money.”

Now I think I’ll surf over to Amazon and set up a free book giveaway and see what happens!!


For a few different perspectives on this issue, here are some ideas from other sources:

Why Successful Authors Are Giving Their Books Away for Free  http://www.huffingtonpost.com/simone-collins/why-successful-authors-ar_b_4115300.html

Why publishers should give away eBooks   http://www.roughtype.com/?p=1573